Launching a New Intranet on Simpplr – Highlights from a Global Rollout (Dec 2024)
In preparation for a major corporate integration, I served as lead program manager for the successful launch of a new company-wide intranet using the Simpplr platform. This new intranet became the “single source of truth” on day one of a large-scale merger, serving over 6,000 global employees.
Key Responsibilities & Achievements:
- Led all phases of intranet planning and launch, ensuring platform readiness for day-one use by thousands of employees across multiple organizations.
- Collaborated with brand and creative teams to design the intranet name, logo, and all visual elements in line with corporate brand guidelines.
- Managed complex project timelines and cross-functional communication, meeting aggressive deadlines under high visibility.
- Worked closely with Simpplr’s implementation team and internal IT, meeting weekly to align on requirements, resolve technical challenges, and complete a successful go-live.
- Partnered with 100+ subject matter experts across multiple business units to organize and publish over 200 pages of high-value content.
- Created 20+ enablement videos and led live training sessions to onboard and empower intranet content editors.
- Planned and executed the decommissioning of a legacy Google Sites intranet, ensuring content continuity and minimal disruption.
- Drove adoption by aligning intranet goals with organizational priorities and fostering cross-departmental collaboration.
- Produced six short video tutorials to help all employees quickly learn how to navigate and utilize the new Simpplr intranet platform.
Post-Launch Management & Enablement
- Introduced internal newsletter functionality, creating two monthly templates for company-wide and people manager-specific communications.
- Launched a weekly internal newsletter to boost visibility of company updates and increase intranet engagement.
- Collaborated with HR to build two private intranet areas for people managers, supporting leadership communications and resources.
- Developed over a dozen dynamic content lists to support personalized distribution and private access areas across the platform.
Metrics as of June 2025
User Engagement (since Dec 9, 2024):
- 99% of full-time employees (5,630) have logged in
- 96% viewed content, with an average of 35 page views per user
- 328,537 total page views | 129,944 unique views
Content Growth (since Dec 9, 2024):
- Total pages increased by 142% (from 207 to 504)
- Intranet sites increased by 44% (from 25 to 36)
- Content editors increased by 187% (from 62 to 178)
- Enablement videos increased by 380% (from 5 to 24)